This is a pre-recorded mini-webinar. It is available from 5 August 2025 to 31 March 2026
Fee = £65.00 plus VAT or 1 credit
Trainer = Tim Glews
This tool box talk is designed to provide the operational
environmental protection officer and environmental protection manager with a better understanding of how the LAPPC / LA-IPPC system at a Local Authority is managed. It covers basic management requirements, such as managing operator and public expectations, performance management techniques including performance
indicators, benchmarking and target setting for LAPPC / LA-IPPC and also considers the use of audits and reviews.
Budgets for providing environmental protection services and
income sources are considered as well as how best to utilise partners &
consultants to demonstrate best value budgetary use. Good practice guides are
referenced for further reading and the use of customer satisfaction surveys /
feedback to assess and improve service provision.
Finally, on a more practical management note, the UK
Pollutant Release and Transfer Register & the annual Defra local pollution
control statistical survey are discussed in detail.
ALL
training material delivered as part of this training programme is provided on the understanding it is for self-study/training purposes ONLY and may not be copied, stored, transmitted or displayed for the purpose of any trade or business.
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